Jo-Ann Stores Environment Employee Reviews | Comparably
Jo-Ann Stores Claimed Company
Jo-Ann Stores operates fabric and craft specialty retail stores. read more
EMPLOYEE
PARTICIPANTS
849
TOTAL
RATINGS
7836
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Jo-Ann Stores Environment Employee Reviews

What is most positive about the culture and environment at your company?

We can laugh and have a little fun

working with like-minded individuals who share a creative spirit

Customers are super positive and friendly and are always worried about my health and the amount of effort I put into my work. They always worry that I am not being paid enough for what I contribute.

The customer is the best

Positive: we all just want to do a good job

The few employees we have are very good. We are still struggling though. We need more hours. Holiday hours at small stores should be 230 a week minimally.

Sometimes its slow, and you get to do some tasks

That we all care for our customers

Fellow team members. We value each other's contributions even if mgmt doesn't.

Excluding management, the team at joanns is very friendly and like a second family

Review from Sales Dept

You make good friends and get to know really good people , who come in as customers and leave as friends.

Everyone is nice to everyone else

The fact that we put our customers first so they become loyal to our store as well.

Review from Operations Dept

most of my coworkers are friendly.

Depending on people you work and the customers it's really good

Review from Sales Dept

Coworkers who care make a difference

Everyone is friendly and helpful

Review from Sales Dept

Leaving the building and not turning back

Review from Customer Success Dept

The customers. Interacting with them made the shifts pass by

My temporary manager and some coworkers

What needs to change to make the company culture better?

giving out enough hours to properly do the things they expect us to do (our stock is an absolute mess)

Listening to the perspectives of all parties involved.

More reinforcments or just support from others. It makes little sense to have a team and not take the time to have the team work together

PROPER MANAGEMENT TRAINING, BETTER POLICIES, HARRASEMENT TRAINING

People from the SSC need to see the damage they cause. Errors they consistantly make, from extensive signage changes to POG issues cause so many issues in stores and we're punished for them. There are no hours of labor to work with in general to run at the level they expect

Need to start paying people a manageable wage need to let us have hours to Run our store stop having ridiculous expectations

Corporate people are out of touch with reality and dont care because they arent the ones doing the work

Management needs to listen and be supportive! Retail is a high stress job. The company shoukd have your back.

Change executive team to one that is more ethical

We need a new store manager altogether!!!! Before the one we have now, the store was well run alone by the assistant. The new manager we now have has destroyed everything and hurts and depresses everyone. Both employees and customers alike.

Tell your managers to have common courtesy and to not act like a bunch of kids on highschool.

Review from Sales Dept

Train people to work within current systems.

Review from Operations Dept

Better aid for the company's employee's so there isn't so much negativity.

Review from Sales Dept

To listen to us, to hear our concerns, our ideas, our thoughts to care about us, as we are expected to care for "your" customers. You can replace us over and over again with someone new, but without us, how would that work?

Review from Sales Dept

Upper management need to stop cutting costs and being so 'cheap'

Review from Customer Support Dept

A new store manager and pay equivalent to your work.

Review from Sales Dept

Work is based on selling rather than building a rapport with guests. In an ideal work environment, employees would be measurably rewarded for being friendly and knowledgable.

Review from Customer Support Dept

Merit pay raises and more recognition for hard working people. Get rid of people who do not show up to work regularly.

Review from Sales Dept

More employees so we're not under staffed

Review from Sales Dept

Communication needs to be better, and management needs to start treating associates like human beings.

Review Sentiment at Jo-Ann Stores

62
62%
38
38%

About Jo-Ann Stores' Environment

B-
69/100

Where This Score Ranks Jo-Ann Stores' Environment

TOP
40%

In the Top 40% of 1188 similar size companies on Comparably

?

Not enough ratings to compare against companies in Cleveland, OH

5th

5th place versus 5 competitors rated on Comparably

The environment at Jo-Ann Stores is considered positive by 42% of employees and regarded as having an “extremely fast” work pace by 117 employees. Jo-Ann Stores ranks in the Top 40% of 1188 similar sized companies (10,000+ Employees) on Comparably.

Rate Environment the Highest

  • Department - Product
    +18%
  • Experience - Entry Level
    +14%
  • Department - Customer Support
    +5%

Rate Environment the Lowest

  • Department - Operations
    -8%
  • Experience - 6 to 10 Years
    -7%
  • Gender - Non-Binary
    -5%

How Jo-Ann Stores' Environment Score is Calculated

FILTER RATINGS BY

Results from 340 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less64%
822%
106%
122%
More than 126%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast34%
Comfortably fast32%
Moderate24%
A bit slow5%
Bureaucratic5%
What's the work pace at your company?
AnswerPercent
Positive42%
Negative58%
Is your work environment positive or negative?
AnswerPercent
Yes33%
No67%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes60%
No40%
Do you have a close friend at work?
AnswerPercent
5% or Less33%
5-10%17%
10-25%33%
25-50%0%
50%+17%
What % of the time are you bored at work?
×
Rate your company