SuperStaff Empresa Reclamada
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. leer más
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Time flies when you’re in a great workplace! Superstaff has been my home for 5 years, and I couldn’t be more grateful. From career growth to amazing colleagues, this company has provided me with a fantastic experience. Excited for what’s ahead! I always say this, it is not your usual BPO set
¿Qué es lo mejor de tu paquéte de compensación?
The above market salary range, early release of 13th month pay every year; game prizes and bonuses for Upper Management, engagement activities, HMO with free dependent, Free Flu Vaccines yearly, Christmas Money in replacement for Basket or Ham: Hybrid Work Environment, Hassle-Free PTO usage.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are forward-thinking and embrace change, ensuring the company stays competitive in the industry especially since we have different lines of business and offer wide ranges of support to our clients. Operations and Leaders work hand in hand to ensure smooth processes from start to end,
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¿Qué son algunas de las mejores cosas de tu equipo?
My cluster has already made a strong collaboration, I do not micromanage but I am making sure they are at their best feet every day to deliver the task with compliance and accuracy resonating with minimal to zero client escalation month over month. We maintain open and transparent communication.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Positive, Supportive & Collaborative Teamwork, this are some of the values that you can feel from our CEO that became easy to pass along from all Leaders down to our team members. We made sure to show professional relationships to our agents, encourage them to provide feedback directly to me.
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¿Qué es lo que te hace más feliz en el trabajo?
My team members who are making my work stress-free daily. My coworkers whom I considered to be friends outside work; and My CEO who ensures we are well acknowledged and rewarded fairly. Our direct managers whom you can communicate with any time of the day. Other Department Heads who are nice.
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¿Qué fue lo que más te gustó del proceso de entrevista?
The initial Interview that made you feel that it was not an interview but somewhat a new person trying to befriend you helped me to ease the nervousness of doing an application after 6 years from my previous company. Experiencing the new era of doing Online interviews way back in 2020. Rewarding.
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