SuperStaff Operations Department Employee Reviews | Comparably
SuperStaff Claimed Company
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more
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507
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SuperStaff Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

What I appreciate most about the leadership team is their support and approachability. They communicate clearly, listen to feedback, and genuinely care about both our professional growth and personal well-being. It creates a work environment where people feel seen, heard, and motivated.

Review from Operations Dept

What I value most about the leadership team is their ability to foster collaboration across departments, which helps drive alignment and shared success.

Review from Operations Dept

I really appreciate how the leadership team leads by example, communicates openly, and fosters a culture of trust and collaboration.

Review from Operations Dept

Open-door policy, diverse leadership, psychological safety, transparent leadership, collaboration across differences.

Review from Operations Dept

I appreciate the everyday reminder to reach out whenever we have some issues and concerns with our clients. It's also great that whenever we raise a concern, SS will directly reach out to the client to address it.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of SuperStaff yet.
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What is the best part about your compensation package?

Compensation Reviews

The HMO and time offs.

Review from Operations Dept

The best part about my compensation package is that it's fairly provided by the company and aligned with the responsibilities outlined in my job description. It reflects the work I do and the value I contribute to the team.

Review from Operations Dept

The compensation package is fair and competitive, reflecting both the value of the work and the company’s commitment to its employe

Review from Operations Dept

allowance non taxable which is really amazing

Review from Operations Dept

the best part about your compensation package is the HMO

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of SuperStaff yet.
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What are some of the best things about your team?

Team Reviews

One of the best things about my team is the strong sense of collaboration and trust. Everyone is willing to help each other, share knowledge, and work toward common goals.

Review from Operations Dept

One of the best things about my team is our adaptability across changes. Whether it's shifting priorities, new processes, or unexpected challenges, the team consistently adjusts and stays focused on delivering results.

Review from Operations Dept

friendly and always willing to help

Review from Operations Dept

everyone was very approachable. wow

Review from Operations Dept

We're all in good terms both inside and outside our workplace.

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of SuperStaff yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The most positive thing about the culture at SuperStaff is how people are genuinely valued. There’s a strong sense of respect, support, and inclusivity across the tea

Review from Operations Dept

friendly policies, flexible work environment,

Review from Operations Dept

I've met positive and kind people when I still work on site. No drama. No stress.

Review from Operations Dept

It's a place where you feel supported, challenged, and valued, making it a truly rewarding place to work. It's not just a job; it's a community, and that's what makes all the difference.

Review from Operations Dept

One of the most positive aspects of the culture and environment at my company is the work-from-home setup. We no longer have to commute for long hours, allowing us to enjoy a better work-life balance. This flexibility helps us focus on doing our best at work while also enjoying personal time

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of SuperStaff yet.
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What did you like most about the interview process?

Interviews Reviews

The interviewer took the time to understand my experience and goals, and I felt genuinely welcomed from the start.

Review from Operations Dept

What I liked most about the interview process was how they really dug into what a QA does. It showed they understood the role deeply and were genuinely interested in how I approach quality and process improvement.

Review from Operations Dept

I liked that the interview gave me a clear picture of the company’s values and growth opportunities. The questions were thoughtful and made me feel that the organization truly invests in its peop

Review from Operations Dept

Pay equity, family-friendly policies, flexible work environment, bias-free hiring process.

Review from Operations Dept

It is easy and fast. Interview process only took 2 days, from initial to final interview.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SuperStaff yet.
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What makes you most happy at work?

Outlook Reviews

It feels good to be in an environment where I’m heard, trusted, and appreciate

Review from Operations Dept

As a QA, what makes me most happy at work is being able to contribute to continuous improvement. I enjoy identifying gaps, sharing insights, and seeing how those recommendations lead to better performance and smoother workflows. It’s fulfilling to know that my role helps elevate the team's overall

Review from Operations Dept

I find the most joy in collaborating with positive, driven colleagues. Working together toward a common goal and seeing our efforts pay off is very rewarding

Review from Operations Dept

the work from home setup

Review from Operations Dept

very friendly, easy to approach

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of SuperStaff yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of SuperStaff yet.
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What would you most like to see improved at your company?

Outlook Reviews

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