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mentally draining/mental breakdowns/panic attacks.impossible sell goals and calls coming back to back with screaming customers demanding I lower their bill and to have to make sell offers to these customers. I cried at work many times and was insulted by managers.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
the building is safe and secure.
Revisión
Thank you for the rating, we are happy to hear that you had a sense of security and safety while working at SYKES!
¿Qué son algunas de las mejores cosas de tu equipo?
There is someone around who will help you most of the time.
Revisión
Thank you for the review. SYKES strives to empower leaders that are always ready to support the team and we glad to hear you have felt this way!
¿Qué necesita mejorar el equipo directivo?
the leaders are not involved enough and do not provide good training and do not respect the employees or the customers.
Revisión
We are sorry to hear that you felt that the leadership was not supportive enough. We appreciate your feedback and we will be using it to make improvements to our workplace for everyone.
¿Qué mejorarías en el proceso de entrevistas de tu empresa?
i didn't like the fact that during the interview i had to stay for 2 hours setting up accounts for the company and making a whole new email etc
Revisión
We are sorry to hear that the training process was not a pleasant experience. We're always looking to make continual improvements in this regard. We hope that once you got past that stage, SYKES is a great experience for you!
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