2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
So far it has been great. The only thing I'm a little concerned is the work life balance of some coworkers, as I have seen some calendars being really loaded. I hope that the WLB will get better as the company moves forward so that the load can be balanced between everyone.
¿Qué es lo que te hace más feliz en el trabajo?
Knowing that I can talk to people in a comfortable and professional level.
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¿Qué son algunas de las mejores cosas de tu equipo?
Everyone on my team is super supportive and is a Slack away when I need help with something.
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¿Qué es lo que más te gusta de tu equipo directivo?
I think the leadership team cares about its IC's and want them to succeed while keeping a balanced wellbeing.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I think it's a transparent and comfortable environment. There will be days when I can get work done and days I can't. My team and company are extra supportive when I need to get things done in my life like errands and appointments.
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