2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
It's been an amazing learning experience. I feel blessed to have gotten the opportunity to come in, learn, effect change, and make positive impacts. Everyone has been very humble and welcoming. I don't feel intimidated by the executive team. Very excited about the future here.
Brevemente describa su total experiencia en el trabajo
It's been everything I look for in an employment opportunity. It's been challenging, engaging, interesting, fun, exciting.
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¿Qué es lo que más te gusta de tu equipo directivo?
The cooperativeness, availability/accessibility, passion, and humility.
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¿Qué son algunas de las mejores cosas de tu equipo?
Alignment, regular coaching, mission driven, respectful
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¿Qué es lo mejor de tu paquéte de compensación?
Competitive, good options, good perks
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¿Qué es lo mejor de tu paquéte de compensación?
Exciting commission and accelerator structure.
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¿Qué es lo que te hace más feliz en el trabajo?
Collaborating efforts with my manager and seeing the positive reactions of customers.
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¿Qué es lo que te hace más feliz en el trabajo?
Collaborative successes! Seeing how all the departments can come together and execute to win.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
It's very encouraging and inclusive to all hobbies, passions, extracurriculars. Mental health is promoted very well.
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¿Qué es lo que más te gusta de tu equipo directivo?
The accessibility and the willingness to work side by side with any employee to help accomplish goals.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
It's very open and welcoming. The collaboration across departments and seniority levels is great to see and be a part of.
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¿Qué son algunas de las mejores cosas de tu equipo?
Everyone is highly invested in accomplishing our goals and will work tirelessly to achieve them. Even when we're at our busiest, everyone keeps a great sense of humor and humility.
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