2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
co-workers, culture, amazing product and fantastic mentors.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Employee well-being is their first priority. Extremely flexible work culture and timings.
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¿Qué son algunas de las mejores cosas de tu equipo?
1. Extremely passionate. 2. Follow the idea of "work hard but party harder" 3. Helpful and always ready to lend a hand.
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¿Qué es lo que más te gusta de tu equipo directivo?
Very professional, knowledgeable and well-driven. Maintains an open dialogue with all employees regarding all aspects of the company. They follow an employee-first policy and that motivates employees to contribute back.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Undervalued not in terms of the company but compared to other big companies out there who pay slightly more to employees working in a similar role. Also, the work load is a bit more so compensation feels a little less.
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