2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
A very good place to learn and grow. The manager is deeply invested in everyone and provides opportunities to improve. The pace is comfortable though this is a startup. Wellness days is a good initiative. Everyone is joyful and hence very easy to interact.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
First priority to employees. Dependable leadership team.
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¿Qué son algunas de las mejores cosas de tu equipo?
The team is very hardworking, approachable and helpful.
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¿Qué es lo que te hace más feliz en el trabajo?
Chance to learn and explore at a comfortable pace.
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¿Qué es lo que más te gusta de tu equipo directivo?
The most surprising thing I see is that they say their first priority are the employees and follow it. Customers come second. From health to career growth they are mindful of everything and are extremely transparent and approachable.
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