2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
Company vision, empathy towards the employees
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Upbeat, positive culture in the company
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¿Qué es lo que más te gusta de tu equipo directivo?
Genuinely focused towards employee wellbeing.
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¿Qué son algunas de las mejores cosas de tu equipo?
Positive, collaborative and super helpful.
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¿Qué son algunas de las mejores cosas de tu equipo?
Super smart, very collaborative and cheerful. Great to work with.
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¿Qué es lo que te hace más feliz en el trabajo?
Being able to solve customer problems, ensuring customers are successful and happy.
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¿Qué es lo que te hace más feliz en el trabajo?
New challenges every day, working with customers, helping them realize the value of Ushur platform.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Diverse, yet super inclusive. Company focuses on employee wellbeing. Company gives a day off for wellness every month! No-meeting Fridays and so on.
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