2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
Very satisfying experience with the work and the real world challenges we are solving. Also the compensation is good, work life balance is good. There is a paid wellness day each month apart from the annual holiday and sick leaves. Overall a Happy place to be at.
Brevemente describa su total experiencia en el trabajo
It has been greatly satisfying and a continuous learning experience so far. Mostly the days are pretty hectic, but there are days when you get a breather. The leadership is understanding and appreciative. There is still a lot to achieve here and I get the feeling that I can contribute in my own w
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¿Qué son algunas de las mejores cosas de tu equipo?
Technically sound, team players and excellent communicators.
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¿Qué es lo que más te gusta de tu equipo directivo?
Keeping the focus, inspiring to perform better and appreciating the hard work.
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¿Qué es lo que más te gusta de tu equipo directivo?
The hands-on involvement and effective delegation/follow-up of strategic and operational activities and processes.
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¿Qué es lo que te hace más feliz en el trabajo?
Learning something new each day. Trying to help out a team member achieve his target.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Open culture to thrive and innovate. Friendly environment where we strive to excel and not to compete amongst ourselves.
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¿Qué son algunas de las mejores cosas de tu equipo?
There is a genuine urge to excel and make things better. Timely appreciations and above all there is no rat-race but healthy competition.
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¿Qué es lo mejor de tu paquéte de compensación?
My entire family including parents being covered. The stock options that makes me a stakeholder and drives the accountability and purpose to work hard.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The open culture to approach and provide constructive feedback. The measures taken to be a employee friendly firm with wellness days, wellness/health activities on weekdays.
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¿Qué es lo que te hace más feliz en el trabajo?
The work that I do or processes that I put in place to enable my co-workers in the organization to perform & execute that eventually helps to achieve customer goals gives immense satisfaction. The fast turn-around time to see results/outcomes is pleasing.
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