2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
My overall experience at the company has been positive. I've had the opportunity to work with a supportive team, engage in big impactful projects, and develop my skills. The company culture fosters collaboration and innovation, making it a great environment for professional growth.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
collaboration, communication, and a positive work environment
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¿Qué es lo que más te gusta de tu equipo directivo?
Transparency, communication, approachability, and a focus on development
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¿Qué son algunas de las mejores cosas de tu equipo?
Teamwork, collaboration, communication, and a positive work environment
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¿Qué fue lo que más te gustó del proceso de entrevista?
Cultural fit assessment. Use case discussion Technical assessment
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¿Qué es lo que te hace más feliz en el trabajo?
Alignment of the role with career goals. Highly satisfied with the current job regarding career aspirations.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
A one-time market catchup should be done on the current compensation. It should be matched on par with current market trends for the current role.
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