2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
ELT with a great vision to move forward but middle managers seem to have no clue Too many "managers" Potential to increase Training content beyond platform training to constantly upskill
¿Qué es lo que te hace más feliz en el trabajo?
solving everyday challenges and encountering new ones
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Market standards are higher than here
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Lack empathy and drive to deliver
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¿Qué es lo que más te gusta de tu equipo directivo?
Transparency, Honesty, Flexibility, Receptiveness, Driven
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Inclusivity, Innovation, Openness and Transparency
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