2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Empresa Reclamada
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leer más
I've only been here for a short time, but in my short time everyone has been extremely nice, welcoming, and helpful. I'm excited to work here and can see myself here for a long time.
Brevemente describa su total experiencia en el trabajo
My experience has been overall very positive. My coworkers are genuine and respectful, and also very knowledgable.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are extremely accessible and are solution oriented
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¿Qué es lo mejor de tu paquéte de compensación?
The salary is the best part
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¿Qué es lo mejor de tu paquéte de compensación?
Great insurance benefits and PTO
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¿Qué es lo que te hace más feliz en el trabajo?
Solving problems that have a real effect on people.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Everyone is friendly, no egos, trust to do your job
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Everyone is helpful and there is always room to grow and learn.
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¿Qué son algunas de las mejores cosas de tu equipo?
Everyone is nice and treats each other like a person, rather than "just a coworker"
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¿Qué es lo que más te gusta de tu equipo directivo?
The leadership team always makes themselves available and provides clear and concise goals, and always gives praise when it is deserved.
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¿Qué es lo que te hace más feliz en el trabajo?
Being able to help solve problems that have a real impact on people - streamlining interactions allowing them to get care.
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¿Qué son algunas de las mejores cosas de tu equipo?
Everyone is genuine, nice, and cares about you as a person. They are all excellent at their jobs, and willing to wear many hats to get to a solution.
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