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It is very much fluff. Many of the activities are not beneficial to the employees like the company wants to make them out to be. Weekly coaching is overkill when I am performing above metrics consistently. instead, I should be given the time to focus on me.
¿Qué es lo mejor de tu paquéte de compensación?
Hourly pay is good for what I do.
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¿Qué es lo que te hace más feliz en el trabajo?
When we are actually fully staffed.
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¿Qué son algunas de las mejores cosas de tu equipo?
It is hard to interact with them, so I don't really know them, but we always have each others backs.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
There is very little that is positive; they do give you the autonomy to help the customer in any way you can -- that is the most positive about the environment.
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¿Qué mejorarías en el proceso de entrevistas de tu empresa?
It would be better to just be able to talk to current agents in my position to really have a feel for the job and the flow. Managers really do not know what it is like to be the ones who are called upon to do the job.
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