Williams-Sonoma Empresa Reclamada
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. leer más
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Lack of communication between departments. Bad systems. Little to no communication with customer to prevent issues with company. Issues customers call about show we as a company don't really care about our products. Not really proud to work here anymore.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Some coworkers try to be positive and realistic.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It was comfortable and easy. Did it at home. Was able to take my time and work on my responses.
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¿Qué va mal y cómo puede mejorarse?
Just seems like there is little to no care about the actual customer experience for a luxury brand. If we made the business more customer focused, it would be better for everyone involved and we'd probably keep a good reputation.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
I don't interact with coworkers often enough to judge them. The ones I do interact with are a coin toss and will either help or they won't. We'd work better together if we had established teams and systems to work with each other within.. not just queues and metrics.
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