Williams-Sonoma – The overall job is simple but dealing with unhappy customers is no fun when the company forgets to charge people and then charge them and customers are left with hundreds of dollars withdrew and cannot feed their families and the CSR is left holding the conversation with no option to remedy issue. | Comparably

Williams-Sonoma – The overall job is simple but dealing with unhappy customers is no fun when the company forgets to charge people and then charge them and customers are left with hundreds of dollars withdrew and cannot feed their families and the CSR is left holding the conversation with no option to remedy issue.

Williams-Sonoma Empresa Reclamada
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. leer más
EMPLEADOS
PARTICIPANTES
428
Calificaciones
totales
3613
HR or Marketing? Claim Your Free Employer Account

The overall job is simple but dealing with unhappy customers is no fun when the company forgets to charge people and then charge them and customers are left with hundreds of dollars withdrew and cannot feed their families and the CSR is left holding the conversation with no option to remedy issue.

¿Qué es lo mejor de tu paquéte de compensación?

They offer a 401k and good insurance to full-time employees

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

We work together to get things done for our customers.

Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?

It was nice to talk to the recruiter and she had several answers to all my questions.

Revisión
¿Qué es lo que más te gusta de tu equipo directivo?

The leadership team is willing to help you if you get on the correct team so of them just ignore you and leave you to deal with an unsatisfied customer without follow up.

Revisión

Other Employee Reviews for Williams-Sonoma

¿Qué es lo que más te gusta de tu equipo directivo?

They invite product managers to pitch our best ideas.

Revisión de Liderazgo/Directiva del Departamento de Producto · Publicado hace 4 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Brevemente describa su total experiencia en el trabajo

Customers are horrible. Not call centers fault when something goes wrong. We should not have to just dole out money.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
×
Califica tu empresa