Williams-Sonoma – not the most ideal place to work. yet it was a pretty sweet deal to be able to work from home in the call center and the days for the most part went by pretty quickly. Trying to get answers from HR was nonexistent and was difficult to get a hold of. 43 min hold before I could reach an HR rep | Comparably

Williams-Sonoma – not the most ideal place to work. yet it was a pretty sweet deal to be able to work from home in the call center and the days for the most part went by pretty quickly. Trying to get answers from HR was nonexistent and was difficult to get a hold of. 43 min hold before I could reach an HR rep

Williams-Sonoma Empresa Reclamada
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. leer más
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not the most ideal place to work. yet it was a pretty sweet deal to be able to work from home in the call center and the days for the most part went by pretty quickly. Trying to get answers from HR was nonexistent and was difficult to get a hold of. 43 min hold before I could reach an HR rep

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

we get to work from home

Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?

it was simple and easy

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

we get better help with what to do from coworkers than from management

Revisión
¿Qué va mal y cómo puede mejorarse?

there needs to be more structure and better organization as well as more support from our management team. leaving us in the dark to figure things out after training is not the most effective way for success

Revisión
¿Qué necesita mejorar el equipo directivo?

organization and leadership. HR team is the worst at getting a hold of and they will throw you out there with little direction. It is like the blind leading the blind. supervisors are contradictive. In training they go over company policy and then supervisors will tell you to do the opposite.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

as customer service reps, we take on quite a bit from customers including getting yelled at for things that are beyond our control. because the company's vendors are horrible at communication back to us, we get the grut end of the stick. we have little support from supervisors in handling these

Revisión

Other Employee Reviews for Williams-Sonoma

¿Qué es lo que más te gusta de tu equipo directivo?

They invite product managers to pitch our best ideas.

Revisión de Liderazgo/Directiva del Departamento de Producto · Publicado hace 4 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Brevemente describa su total experiencia en el trabajo

Customers are horrible. Not call centers fault when something goes wrong. We should not have to just dole out money.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 8 años
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