Heartland Compagnie réclamée
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. Lire la suite
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They are knowledgeable and cooperative
Que faut-il changer pour améliorer la culture de l’entreprise?
We are understaffed and ignored when we complain about anything
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Pay attention to your employees. We know what the costumers want.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
They only care about new sales, not retaining customers. They care more about call scripts than getting the problem fixed.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We deserve more pay. We are treated like common customer service representatives but our technical knowledge is very high. Similar tech support reps in our industry make almost twice as much and our insurance is outrageous
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