There is a prevalent culture of gossip which undermines authority and trust. Because people are frustrated and distrustful they behave in destructive petty ways destroying efforts at positive culture.

As there isn't transparency with goals work feels like it is a wasted effort. Since there is so much gossip and back biting interacting with the team feels like a minefield.

Appropriate transparancy and execution of directives. There is often a feeling of the right hand no knowing what the left hand is doing but because everyone talks notes are compared and confusion and frustration ensues.

Improve benefits, OD is not competitive in this area. Work at implementing programs that foster drive, encourage independence, and reward effort. Put sales on a pay structure that actually encourages sales with transparency. Follow through on commitments. Create clear paths to promotion.

The lack of follow through and transparency is a cancer. When no one knows clearly how they are doing they are don't have direction on where to push which leads to frustration and that continued cycle leads to cynicism creating a culture of negativity.

The benefits provided are not competitive to the marketplace. The pay structure should be changed to a base/commission structure. The health benefits are expensive not at all comprehensive, strange for such a large company. The 401k program is lacking. Vacation is out of touch with competition.

the sales structure is a not at all geared to legitimate sales. It's a bonus structure rather than a commission which means it can change at any given time and isn't guaranteed. The numbers that are used to evaluate the bonus are never transparent so there is no accountability.

Transparency and follow through. If you vocalize a commitment follow through otherwise best not to speak it out loud to an audience. If you want people to strive to a goal provide a clear one. There is too much ambiguity and uncertainty which destabilizes the team and the dept. sowing distrust.

I believe my immediate leadership is doing their best. However leadership above them and the processes in place are broken. There are too many layers of ineffective upper management that don't understand the job and show a complete lack of willingness to learn so that they can work on a fix.