Percepta Compagnie réclamée
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. Lire la suite
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There is absolutely No structure the supervisors sit around all day talking about the agents instead of helping with cases or approving an offer etc
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Focusing on work and not knit picking
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Well I have been fired after being harrassed for so long
Que faut-il changer pour améliorer la culture de l’entreprise?
There needs to be a new management team from Chris on down
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The customers complain how a lot of agents and supervisors are rude
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Some coworkers are like teachers pet so they aren't required to do as much as regular agents
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
During the interview you are told you will be taking inbound calls and making outbound calls EVERY DAY not when management feel like it
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