REI Compagnie réclamée
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. Lire la suite
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I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our commitment to the REI customer.
Qu’avez-vous le plus aimé du procédé d’entretien?
The opportunity to share my perspective on customer service.
Qu’est-ce qui vous rend le plus heureux au travail?
I gain great satisfaction by assisting a customer who needs guidance on how to utilize their REI purchase.
Quelles sont les meilleures choses à propos de votre équipe?
I am thankful to have my peers to help problem solve, and to share our knowledge with one another.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Being supportive of staff. The role of a manager is to treat their internal customer (staff) the way they expect us to treat our external customers.
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