REI Leadership Employee Reviews
What do you like best about the leadership team?
They are intellegent, compassionate and want everyone to feel welcome and comfortable
Authentic and transparent with the team and good communications about what is happening and why
We have an amazing leadership team
Review from Customer Support Dept
Just the supervisors and some management. Anyone above management don’t show they actually car
I choose not to comment.
in my store, the leadership team is like family
REI hires from the inside
At corporate level, leadership is supportive of staff and expectations of employee performance is reasonable. At store level, management is supportive and positive.
Open-minded, friendly, approachable, caring, fun!
The leaders care genuinely about the employees. They give you ownership in projects and don't micro manage. They have your back and support you 100% if you are a good employee.
Review from Sales Dept
They are usually easy to communicate with.
Great attitudes, easy to speak with, always helpful, kind and caring.
Autonomy and fun work place
All ideas are considered, no matter your position or rank. Everyone gets a fair chance
Transparency is the word for this.
Accomodating, hard working and diverse.
The entire leadership team is kind and consistently display a positive attitude.
Very supportive and they listen
Rei stocking team is the best we work so hard at hanging the clothes
Our stocking team is the best we work so hard at getting the clothes on too the floor
What does the leadership team need to get better at?
Communicating vision and direction more clearly, accountability of the managers. Improve communication overall. Since they removed the access from home feature, it is difficult to keep up. The "news break" is not a real break ("do it as fast as you can") and there is rarely time to use it.
Communicating and stop silly games to win cheap crappy food prizes as in trying to lift the spirit in the store. When people have their rolling average rolled back 50% and are loosing their health benefits. A cost that prevents the company from being profitable.
Take care of their hourly employees! REI would be nothing without them.
They've lost their passion. It's a McJob.
Review from Sales Dept
The leadership team at REI is really good at saying, "Heard," while simultaneously dismissing any suggestions for improvement that employees make. 275 people were laid off about a week ago. Experienced, dedicated, loyal employees lost their livelihoods so that REI could hire 1300 more people.
Grow a pair, stop beating around the bush, being shady, and pushing off blame
If I stopped working for just a moment out of an 8 hour day standing on concrete, a manager would suddenly appear from the back to tell me to get back to work. This place felt like a cult, I heard several other coworkers use that exact word. They could use something called compassion.
Review from Sales Dept
Engaging and not focusing on how employees work with them directly, but on how they serve member owners and that relationship. Also on how they treat eachother and encourage a workplace that's inviting, safe and joyful.
Review from Sales Dept
Making good decisions quickly and not changing minds mid stream. It's exhausting and demoralizing.
Communication, focus on business and not on politics
Treating employees fairly and not treating them like tools for management to get better bonuses
there needs to be a reorganization of leadership. Their processes are not transparent.
Restructure and trim the fat
REI considers itself a pay for performance company but constantly underpays hard working employees. They will also cling to one thing you need to improve as a reason to not give you a raise. The pay scale needs to be drastically restructured.
Being supportive of staff. The role of a manager is to treat their internal customer (staff) the way they expect us to treat our external customers.
Actually living the values, removing the toxicity and stop pretending the company is a 1950s dinosaur. Actually trust the smart people that are hired to do good things. Very corporate, very political and be VERY cautious, everybody who's been there long enough knows and protects the other people.
communication amongst everyone needs to improve
Review from Sales Dept
Communication. and being more flexible with employee schedules. And not cutting our hours when there is plenty of work to do.
Review from Operations Dept