REI Environment Employee Reviews | Comparably
REI Claimed Company
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. read more
EMPLOYEE
PARTICIPANTS
486
TOTAL
RATINGS
4645
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REI Environment Employee Reviews

What is most positive about the culture and environment at your company?

Respect and encouragement at all levels.

Review from Customer Support Dept

support of eachother, meaningful mission and purpose

When its fun, its great!

We introduce people to outdoor activities

Everyone feels valued. Lots of opprtunities for learning about new gear. Super suppotive

REI gives to some good organizations

The customers and making friends! I feel safe in being who I am. We are encouraged to take ownership of our role when we interact with customers, meaning we are the experts helping our customers be experts at being in the outdoors.

Co-workers will give shout-outs for a job well done. We teach each other. We all have stories to share.

everyone does treat you with respect even if they dont have the answer you want

The store team culture where I work is great. Many of the people who work for REI are also wonderful.

champion for everyone. Equity diversity and inclusion

Review from Customer Support Dept

We encouage all to love and enjoy the outdoors. We are diverse.

The people and the customers

The supervisor is what makes the environment a better place. They can only do so much. Not much to say about higher up

Culture is the reason that people come to REI, it is too bad that the top level executives who have come from other companies for the culture are doing their best to destroy it.

I don't know if I can say anything, because I believe the companies lost its values.

Review from Sales Dept

The people who work there are the most positive. The managers are not.

When not being laid off, most team members are able to bond over common interests and will sometimes go on outings together. Real sense of being invested in each other's success. Some managers are approachable, some are less effective but can be helpful in contexts.

Being able to work remotely

Everyone is collaborative, managers are supportive, and coworkers are respectful, kind, and cool people. Everyone comes together to make the store a better place.

Review from Sales Dept

What needs to change to make the company culture better?

Value employees more and listen to feedback

I don't work there anymore because they broke me. I worked hard assed restaurants for 35 years. I came to REI with a great story and great enthusiasm and REI broke me. I have never worked in an environment where I wasn't recognized and rewarded for my hard work

Stop being a bunch of liberal d bags

Feedback from employees and doing what we communicate, interacting with customers via chauk biards, maps etc

Review from Sales Dept

Better management of the employees better benefits employees go forward as they say not backwards. Stop taking away our good benefits.

Review from Operations Dept

Everyone. It is deeply flawed but mainly managers and corporate need to stop looking at employees at "green vests" and acknowledge them and actual human beings who are only working here to pay our rent, not to expand the CONSUMER(not for the workers) "co-op"

Review from Sales Dept

Inclusiveness, not the faceplate kind but a true branding from the inside out.

Review from Sales Dept

No sexism, less manipulatiin from managers, being given proper living wage hours instead of having to beg to given proper work hours

Starts from the top, if you espouse change and valuing opinions than stop listening to those who pander. Encourage people to disagree without facing punitive action in performance or projects. Trust that you hire smart people. Care more about growing then failing and you'll stop failing.

A store manager who wants to work at our location, regularly told why she didn't want to work at our location. More diversity and inclusion, along with accountability for and from our district manager

Review from Sales Dept

Better leaders, better communication, stronger teams

Review Sentiment at REI

77
77%
23
23%

About REI's Environment

C+
68/100

Where This Score Ranks REI's Environment

TOP
50%

In the Top 50% of 1188 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 117 companies in Seattle

3rd

3rd place versus 5 competitors rated on Comparably

The environment at REI is considered positive by 63% of employees and regarded as having a “moderate” work pace by 69 employees. Relative to its competitors, Patagonia, The North Face, DICK'S Sporting Goods, Big 5 Sporting Goods Corporation, and Matador Resources Company, REI's environment score ranks in 3rd place. This also puts them in the Top 50% of 1188 similar sized companies (10,000+ Employees) on Comparably and Bottom 40% of 117 companies in Seattle.

Rate Environment the Highest

  • Tenure - Less than 1 Year
    +20%
  • Department - Customer Support
    +15%
  • Ethnicity - Other
    +8%

Rate Environment the Lowest

  • Tenure - 2 to 5 Years
    -24%
  • Ethnicity - Asian or Pacific Islander
    -19%
  • Department - Design
    -17%

How REI's Environment Score is Calculated

FILTER RATINGS BY

Results from 194 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less23%
861%
109%
121%
More than 126%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast14%
Comfortably fast33%
Moderate36%
A bit slow6%
Bureaucratic11%
What's the work pace at your company?
AnswerPercent
Positive63%
Negative37%
Is your work environment positive or negative?
AnswerPercent
Yes20%
No80%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes29%
No71%
Do you have a close friend at work?
AnswerPercent
5% or Less57%
5-10%0%
10-25%14%
25-50%0%
50%+29%
What % of the time are you bored at work?
×
Rate your company