
friendliness, teamwork, kindness, most work hard.
they care about the partners.
the safety nets, like LTD and STD, plus life insurance.
the work itself. not the baggage and distractions. too many of those.
abandon the call center atmosphere. let up on the management by numbers. more high quality on the job training. stop the Upstander training, which is thinly disguised ideological training. let people have their own ways of thinking. too many distractions. more direct people management.