Risepoint Employee Reviews
Out of 3333 Risepoint employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Risepoint improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Risepoint compared to all other departments at the company. The Communications team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from HR Dept
Review from HR Dept
What do you like best about the leadership team?
They are constantly striving to push the online student experience into the 21st Century.
The fireside chats and town halls are helpful ways to hear from our senior leaders.
Review from HR Dept
I appreciate the communication about how the business is doing; our wins and where we have areas of opportunity. I especially appreciate the Town Halls and the All Hands in my org. I also appreciate the opportunity to build new skills and flex where I have expertise.
Review from HR Dept
I like the transparency and the way they value my opinion
Review from Sales Dept
My boss is absolutely amazing.
Review from HR Dept
What does the leadership team need to get better at?
Everything. The employee retention tactics are atrocious, misled, and uninspiring, pay is insulting to our hard work, intelligence, and experience, and continuous improvement strategies are nonexistent. The leadership team could not be more out of touch with their employees or the work done here.
Review from Operations Dept
Understand the implications of systemic changes. Emphasis on the people that make the company what it is, and not accelerating towards systems and processes designed to push people out. There can be more emphasis on employee satisfaction.
Review from Customer Success Dept
communication and letting things play out for a minute before making ANOTHER change. SLOW DOWN
Review from Marketing Dept
Organization. The company is running like a startup with zero planning or accountability. They are making things up as they go, and the employees are the ones paying for their missteps through layoffs and unacceptable workloads. The overall organization of this company makes no sense.
Review from Marketing Dept
Balance AI focus with genuine care for people. Remove silos and politics, provide clear communication, empower teams, and watch for burnout, turnover, and talent being overlooked. When strong contributors go years without growth, it signals leadership gaps that need attention. Bring heart back.
Review from Product Dept
What is the best part about your compensation package?
Working from home with fair compensation.
I appreciate the diversity of benefits offerings.
Review from HR Dept
Annual Bonus and Merit Increase
Review from HR Dept
I have a competitive base and good bonus component
Review from Sales Dept
The overall package because it complements each other. Continuing to explore ways to make more robust offerings in the future will be key.
Review from Admin Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not paid the same as my counterpart.
Review from HR Dept
I sometimes feel undervalued due to a lack of transparency around compensation across teams and roles. Having a better understanding of how pay decisions are made, how roles are benchmarked, and what opportunities exist for growth or adjustment would help me feel more confident and aligned.
Review from Operations Dept
Due to the strenuous nature of the job and the importance of our role to the organization it does not seem to be compensated proportionately to its level of importance.
Review from Customer Support Dept
We get paid cost of labor and that is insulting. The people who work here are wise, intelligent, hard-working people with mandatory degrees, and to get paid by our labor and not to match the cost of living is truly a blow to our experience, abilities, and contributions to this company.
Review from Operations Dept
as a company we could compensations could be improved and annual increase could at least keep with cost of living increases. the past two annual increases have not even kept up with cost of living increases. Overall compensation is down when adjusted for cost of living.
Review from Operations Dept
What are some of the best things about your team?
Our team is more like a family and everyone is treated as such!
We all get along very well
Review from HR Dept
They truly care about me and do not judge any ideas or feedback. I look forward to meetings with my team.
Review from Sales Dept
My team is tenacious and hard working. They can pivot when needed and always have a willingness to help and learn. They support each other when a member is OOO giving them the space to re-charge. I am lucky to have the team that I do!
Review from HR Dept
We are a very collaborative team who enjoy working together and improving the company.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
It's not that my coworkers need to improve, but that the company needs to include actual connection into how we work. We have little-to-no connection to each other outside of our siloed work, and we're barred from spending time getting to know each other. Allow employees opportunities to connect.
Review from Operations Dept
Overall quality of direct coworkers needs to improve. Management needs to look for critical thinkers than can effectively do their job without being micromanaged.
Review from Operations Dept
i don't care to have relationships with co-workers. it's a job not a social club
Review from Marketing Dept
We dont know each other. There are no chances to meet as a group. Why does leadership get offsite trainings and meetings but lower-level employees receive none of those opportunities. Cross functional teams are not helpful, not eager to jump in, and not efficient.
Review from Marketing Dept
i feel like everyone needs a lesson on social norms. I have a manager who will take days to respond, or just doenst at all. she also keeps her camera and mic off during partner meetings....like wtf.
Review from Product Dept
What is most positive about the culture and environment at your company?
We are all aligned to our mission.
Review from HR Dept
Collaboration. My co-workers feel comfortable reaching out to me about any question and I feel comfortable reaching out to them. When we identify an area that needs improvement, we schedule a call, discuss the issue and can usually come up this a resolution. I love this about the culture!
Review from HR Dept
Everyone believes in our mission and wants to do what is best for our partner and students.
Review from Sales Dept
A great work and life balance
Review from HR Dept
Our company has heart and compassion for one another. And the learners we are working alongside with their journey.
Review from Admin Dept
What needs to change to make the company culture better?
sometimes it feels like the cultural pillars are just for show and not truly embraced or encouraged for all to participate.
Review from Operations Dept
The executives need to spend more time in the shoes of the people that work directly with the students, so they can understand that challenges and limitations of the systems/tools we have. There is need to understand the small difference with our many partners and employees.
Review from Customer Success Dept
don't really care about this co or the culture. just trying to survive
Review from Marketing Dept
Leadership that actually values employees and takes care of them - through compensation and "Heart", better communication within teams. For a fully remote company, we do a really bad job at making that part of our culture
Review from Finance Dept
they need to bring back more pay
Review from Sales Dept
What did you like most about the interview process?
Got to know lots of people at each level
Review from Operations Dept
It was a quick process.
Review from Sales Dept
The process was very streamlined and efficient.
Review from Design Dept
It was good. Roleplay. Positive vibe about the company
Review from Sales Dept
I interviewed with the people I would be working with.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Risepoint yet.
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What makes you most happy at work?
Working with my team to provide the best possible experience for our perspective students!
What makes me most happy is when I hear from a student that I have made a difference in their confidence to move forward in their journey!
Review from Customer Support Dept
Being able to contribute to support students who want to improve themselves and further their education.
Review from HR Dept
The work that I do, my team, my manager, my co-workers. What also make me happy is when a process or project is successfully completed/executed and we receive recognition for a job well done. Or when we receive recognition for achieving our goals.
Review from HR Dept
Working with my partners who want to see our programs succeed and having a team that I can count on to make that happen.
Review from Sales Dept
What's going wrong and how can it be improved?
Everything is wrong. We need more promotion opportunities and not to be lied to about when they'll be available to us. We need to be paid like our lives are valued. Our voices and input need to be included in company decisions. We are desperately in need of a continuous improvement team.
Review from Operations Dept
Consistent messaging and process along the company needs to be improved. Change can be good but it needs to be well thought out and strategic not haphazard. Overall mission needs to be clear and communicated from the top down especially around change. Should not be in a management vacuum.
Review from Operations Dept
Misaligned goals that are not in tune with the reality. Mismanagement of lead volume dispersion across teams. More input for team members should impact the decision process and timelines.
Review from Customer Success Dept
More training materials and resources in a central location and not spread out over several areas
Review from IT Dept
Very meeting heavy, work load has doubled over the last few months, lack of culture on my team whereas others have come together in person. Value seems to be placed on directors and above.
Review from Marketing Dept
What do you like best about your company?
There aren't any Outlook reviews of Risepoint yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Risepoint yet.
Be the first to contribute a review.