2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
It's been an amazing learning experience. I feel blessed to have gotten the opportunity to come in, learn, effect change, and make positive impacts. Everyone has been very humble and welcoming. I don't feel intimidated by the executive team. Very excited about the future here.
Décrivez brièvement votre expérience globale dans votre entreprise.
It's been everything I look for in an employment opportunity. It's been challenging, engaging, interesting, fun, exciting.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The cooperativeness, availability/accessibility, passion, and humility.
Quelles sont les meilleures choses à propos de votre équipe?
Alignment, regular coaching, mission driven, respectful
Quelle est la meilleure partie de votre programme de rémunération?
Competitive, good options, good perks
Quelle est la meilleure partie de votre programme de rémunération?
Exciting commission and accelerator structure.
Qu’est-ce qui vous rend le plus heureux au travail?
Collaborating efforts with my manager and seeing the positive reactions of customers.
Qu’est-ce qui vous rend le plus heureux au travail?
Collaborative successes! Seeing how all the departments can come together and execute to win.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
It's very encouraging and inclusive to all hobbies, passions, extracurriculars. Mental health is promoted very well.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The accessibility and the willingness to work side by side with any employee to help accomplish goals.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
It's very open and welcoming. The collaboration across departments and seniority levels is great to see and be a part of.
Quelles sont les meilleures choses à propos de votre équipe?
Everyone is highly invested in accomplishing our goals and will work tirelessly to achieve them. Even when we're at our busiest, everyone keeps a great sense of humor and humility.
Other Employee Reviews for Ushur, Inc
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