2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
Overall working at Ushur is enjoyable with decent, effective communication with teams that are remote. The people are friendly and helpful due to the culture that has been created.
Quelle est la meilleure partie de votre programme de rémunération?
Bonuses are based on merit
Quelles sont les meilleures choses à propos de votre équipe?
The team is open to new ideas and is very professional in behavior.
Qu’est-ce qui vous rend le plus heureux au travail?
I think for me the technology and finding ways to improve it along with processes.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They are open to creating a learning-based company and open to new suggestions and ways to do things more efficiently
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Everyone is aiming to improve when something doesn't go right in a constructive, positive manner in their words and actions.
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