2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
My overall experience at the company has been highly positive. The supportive and collaborative work environment, combined with a strong focus on innovation and employee well-being, has made it an enriching journey.
Qu’est-ce qui vous rend le plus heureux au travail?
My workplace itself gives me happy vibes
Qu’est-ce qui vous rend le plus heureux au travail?
Everything at work makes me happy
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Its a people first organisation
Qu’avez-vous le plus aimé du procédé d’entretien?
Candidate experience is top priority
Quelle est la meilleure partie de votre programme de rémunération?
The fixed pay and the options the company provides to save taxes
Quelles sont les meilleures choses à propos de votre équipe?
My team thrives on collaboration and innovation, always pushing each other to excel.
Quelles sont les meilleures choses à propos de votre équipe?
Collaboration, trust , respect, ability to accept and listen to different point of views
Quelle est la meilleure partie de votre programme de rémunération?
I have more of fixed components than variables . I am also having a lot of options to save my taxes.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Their alignment with our mission and vision is commendable. They excel at synthesizing diverse perspectives to arrive at a unified voice, ensuring a collaborative and cohesive approach.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
We pride ourselves on being a people-first company, a principle we uphold unwaveringly, even in critical business decisions. Our culture fosters active listening and mutual respect, values that are increasingly rare today. We honor one another’s boundaries
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