2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
Should improve massively if they want to retain talent
Qu’est-ce qui vous rend le plus heureux au travail?
Innovation with every solution that we build
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Underpaid in the sector that i work in
Quelles sont les meilleures choses à propos de votre équipe?
1. Very Proactive. 2. Creative. 3. Hardworking
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Free food is the best part of the day
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
General company vision, employee satisfaction
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
teams are not aligned and theres gaps in implementation
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
self improvement is promoted and you are empowered to make decisions.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Domain expertise is lacking and would help if they were upskilled
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Be compensated based on the state i reside in, current pay scale is the same regardless the state where I live in.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
The CEO is very invested in every aspect of the company and really cares about the rest of the team. The same values drill down to an exetent within the leadership team.
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