2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
excellent health care, "unlimited PTO" actually gets used
Quelles sont les meilleures choses à propos de votre équipe?
willingness to work hard, commitment to larger goals
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
personally invested, forward looking, open about challenges, technically savvy
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Supportive, publicly encouraging and cross-cultural
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Tension between quality and speed, tension between current customers' needs and company goals
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