2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
ELT with a great vision to move forward but middle managers seem to have no clue Too many "managers" Potential to increase Training content beyond platform training to constantly upskill
Qu’est-ce qui vous rend le plus heureux au travail?
solving everyday challenges and encountering new ones
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Market standards are higher than here
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Lack empathy and drive to deliver
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
Transparency, Honesty, Flexibility, Receptiveness, Driven
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Inclusivity, Innovation, Openness and Transparency
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