2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc Compagnie réclamée
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Lire la suite
Horrible , they micromanage starting from CEO to down . They dont trust their managers . My experience was really really bad . Company does not even have a proper structure . Authority always takes precedence over process . Directors are bunch of managers got promoted
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Stop micromanagement and start owning your mistakes
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Industry standard pay for balance and motivation
Quelles sont les meilleures choses à propos de votre équipe?
Sharp , Fast , Energetic , Good learner
Que faut-il changer pour améliorer la culture de l’entreprise?
Everything needs to change . CEO , CTO, SVP India and VP Engineering India
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
This company does not know what a SAAS product is and how to run it , they just got sometthing and trying to mint money . The product is completely messed up keeps breaking and is extremely vulnerable
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