XPO Compagnie réclamée
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. Lire la suite
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problem after problem, always fighting a battle internally or externally. everything has to be escalated and do not give managers authority to make decisions. we say we want to be the best in class but we make decisions that contradict that. we make our decisions based 100% financially.
Quelle est la meilleure partie de votre programme de rémunération?
the best part is my vacation time and 401k...
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our training department is innovative
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
they need experience and are not solid coaches. we could work better together by being f2f/exposed to each other more.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
service, damage, claims, customer service, lack of accountability on the operations side. we are a financial company and put put the customer low on our list of priorities. we say one thing but do another.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
fixing service, they don't know-how. we have too many new people and they are not operators. because of this, they are unable to coach/teach/train their staff. if they can't teach them, who will? how will it ever get better?
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