XPO Compagnie réclamée
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. Lire la suite
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I have had a good experience working at XPO so far. There are some issues, I feel as though I have to work nights or long hours to keep up with the demand. That is due to our leadership slashing some of the support systems that we had in place. That is not good for business or employee satisfaction.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
They have a lot of experience in the industry.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Our customer service is bad, but we are profitable.
Quelles sont les meilleures choses à propos de votre équipe?
They care about our customers. They care about doing a good job.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Set attainable goals. Give pay increases. Year over year goals are difficult to quantify where the actual work is getting done to help this company grow. You could work extra long hours and nights, and if your goals are unattainable then you don't make any bonus. Company seeing record profits.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Our service is terrible. We don't have enough people to get the job done well. All of the efficiencies have gotten in the way of taking care of the customer. Let your folks take care of the customer instead of always chasing profits and numbers. Focus on service rather than chasing ODFL O/R number.
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