
That we still have Customers despite our standards dropping extremely low
They have poor work ethics and need follow up training. They work slow and have no sense of urgency. They are sensitive and lazy
The standards that Conway had were very high and it was not all about profit. We charge premium prices for sub standard service. we need to go back to the circle of life and offer compensation to employees that stayed. We need to fix our building and especially our equipment. Spend money=make money