Heartland società ha sostenuto
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. leggi di più
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They are knowledgeable and cooperative
Che cosa si deve cambiare affinché la cultura aziendale migliore?
We are understaffed and ignored when we complain about anything
Che cosa sta andando male e come può essere migliorato?
Pay attention to your employees. We know what the costumers want.
Che cosa deve fare il gruppo dirigente per migliorare?
They only care about new sales, not retaining customers. They care more about call scripts than getting the problem fixed.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
We deserve more pay. We are treated like common customer service representatives but our technical knowledge is very high. Similar tech support reps in our industry make almost twice as much and our insurance is outrageous
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