Percepta società ha sostenuto
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. leggi di più
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It's great but, if you follow your schedule your case load can become overwhelming simply because some teams go into other auxes to avoid taking calls. You'll have 40 agents available but only 3 or so will be in ready which penalizes the people who follow their schedules.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
We're always having different things to encourage participation
Cosa ti piace di più del team di leadership?
Leadership is readily accessible and available to speak with
Che cosa ti rende più felice sul posto di lavoro?
The time I have available to actually focus on my customers.
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