REI – I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations. | Comparably

REI – I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations.

REI società ha sostenuto
Cooperative, selling outdoor recreation gear, sporting goods, and clothing via some 143 retail stores in 36 states, catalogs, and the web. leggi di più
DIPENDENTE
PARTECIPANTI
498
Nominale
Complessiva
4760
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I work in customer service taking calls. I thoroughly enjoy 98% of my job. The 2% I don't enjoy are the verbally abusive customers and the lack of support from my immediate manager in how to deal with these situations.

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

Our commitment to the REI customer.

Cosa ti è piaciuto di più del processo del colloquio lavorativo?

The opportunity to share my perspective on customer service.

Che cosa ti rende più felice sul posto di lavoro?

I gain great satisfaction by assisting a customer who needs guidance on how to utilize their REI purchase.

Quali sono alcune delle cose migliori della tuo team?

I am thankful to have my peers to help problem solve, and to share our knowledge with one another.

Che cosa deve fare il gruppo dirigente per migliorare?

Being supportive of staff. The role of a manager is to treat their internal customer (staff) the way they expect us to treat our external customers.

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