2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc società ha sostenuto
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leggi di più
Company vision, empathy towards the employees
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Upbeat, positive culture in the company
Cosa ti piace di più del team di leadership?
Genuinely focused towards employee wellbeing.
Quali sono alcune delle cose migliori della tuo team?
Positive, collaborative and super helpful.
Quali sono alcune delle cose migliori della tuo team?
Super smart, very collaborative and cheerful. Great to work with.
Che cosa ti rende più felice sul posto di lavoro?
Being able to solve customer problems, ensuring customers are successful and happy.
Che cosa ti rende più felice sul posto di lavoro?
New challenges every day, working with customers, helping them realize the value of Ushur platform.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Diverse, yet super inclusive. Company focuses on employee wellbeing. Company gives a day off for wellness every month! No-meeting Fridays and so on.
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