2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc società ha sostenuto
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leggi di più
Should improve massively if they want to retain talent
Che cosa ti rende più felice sul posto di lavoro?
Innovation with every solution that we build
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Underpaid in the sector that i work in
Quali sono alcune delle cose migliori della tuo team?
1. Very Proactive. 2. Creative. 3. Hardworking
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Free food is the best part of the day
Che cosa deve fare il gruppo dirigente per migliorare?
General company vision, employee satisfaction
Che cosa sta andando male e come può essere migliorato?
teams are not aligned and theres gaps in implementation
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
self improvement is promoted and you are empowered to make decisions.
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
Domain expertise is lacking and would help if they were upskilled
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Be compensated based on the state i reside in, current pay scale is the same regardless the state where I live in.
Cosa ti piace di più del team di leadership?
The CEO is very invested in every aspect of the company and really cares about the rest of the team. The same values drill down to an exetent within the leadership team.
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