2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc società ha sostenuto
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leggi di più
excellent health care, "unlimited PTO" actually gets used
Quali sono alcune delle cose migliori della tuo team?
willingness to work hard, commitment to larger goals
Cosa ti piace di più del team di leadership?
personally invested, forward looking, open about challenges, technically savvy
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Supportive, publicly encouraging and cross-cultural
Che cosa sta andando male e come può essere migliorato?
Tension between quality and speed, tension between current customers' needs and company goals
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