2023: Ushur Lands $50M Series C From Amid Booming Demand for Customer Experience Automation
Ushur, Inc società ha sostenuto
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys.
Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. leggi di più
The company provides limitless learning opportunities and encourages us to take ownership and drive deliverables. It fosters a culture of transparency and offers exceptional flexibility in work arrangements, leave, and medical policies.
Che cosa ti rende più felice sul posto di lavoro?
Fostering team bonding and cultivating a strong culture.
Quali sono alcune delle cose migliori della tuo team?
We aligned with the stakeholders' and the company's expectations and worked diligently to achieve them.
Cosa ti piace di più del team di leadership?
What I appreciate most about our leadership team is their people-first approach and their clear vision for the product.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
We maintain strong connections and regularly share our views with the leadership team. Transparency is another key aspect of the positive culture we enjoy here.
Qual è la parte migliore del tuo compenso?
The best part is that our compensation is entirely fixed, with no variable or bonus components. Additionally, the company conducts market research and adjusts salaries accordingly.
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