XPO società ha sostenuto
XPO (NYSE: XPO) is one of the largest providers of asset-based less-than-truckload (LTL) transportation in North America. leggi di più
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problem after problem, always fighting a battle internally or externally. everything has to be escalated and do not give managers authority to make decisions. we say we want to be the best in class but we make decisions that contradict that. we make our decisions based 100% financially.
Qual è la parte migliore del tuo compenso?
the best part is my vacation time and 401k...
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Our training department is innovative
Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?
they need experience and are not solid coaches. we could work better together by being f2f/exposed to each other more.
Che cosa sta andando male e come può essere migliorato?
service, damage, claims, customer service, lack of accountability on the operations side. we are a financial company and put put the customer low on our list of priorities. we say one thing but do another.
Che cosa deve fare il gruppo dirigente per migliorare?
fixing service, they don't know-how. we have too many new people and they are not operators. because of this, they are unable to coach/teach/train their staff. if they can't teach them, who will? how will it ever get better?
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