
Listening to what the employees have to say and I mean REALLY listening!
Knowing that whatever happens, my family is covered by my insurance that XPO provides for us at a very good price point.
Allowing everyone to have their own opinion. We all don't agree with each other, but we respect each others opinions and beliefs.
Working together. The bad thing in LTL (I believe) is Inbound vs. Outbound. We should ALL be working together for the greater good of not only our customer, but our company.
Knowing our crew is tight. We all know what everyone's role is, but we don't hesitate to pitch in and help no matter what our "job title" is. Everyone works together for the greater good and I love that.