Working At Zappos - Ask a Question | Comparably
Zappos is an online retailer specializing in shoes and apparel. leggi di più
DIPENDENTE
PARTECIPANTI
58
Nominale
Complessiva
584

Q&A With Zappos Employees

Zappos is not an average company. Our service is not average, and we don't want our people to be average. For all our emphasis on customer service, our #1 priority is company culture. It’s what makes us successful. And in our culture, we celebrate and embrace our diversity and each person’s individuality. We believe that if we get the culture right, then most of the other stuff — like delivering great customer service or building a long-term enduring brand or business — will be a natural byproduct. Our culture would not be what it is today without Zapponians past and present. We are all protectors and cultivators of the Zappos culture; it's what makes it unique and something that grows every day.

How employees describe working at Zappos

style and it's innovative trends.

Non of the above of

Good people to do business with

Excellent customer service, selection and value

Great place! Period. Price is good, and customer service is top notch.

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What it's like to work at Zappos

  • Zappos dipendenti in genere funzionano 8.9 ore al giorno
  • I dipendenti di Zappos riportano il ritmo di lavoro è comodamente veloce
  • 77% di Zappos dipendenti ansioso di interagire con la loro squadra ogni giorno
  • I dipendenti di Zappos in genere ricevono un feedback prezioso su come migliorare sul lavoro una volta all’anno
  • 62% di Zappos dipendenti chiamare il loro ambiente di lavoro positivo

Q&A With Zappos Employees

Alla domanda a all employees a Zappos

  • optimistic

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Alla domanda a all employees a Zappos

  • Top di risposta dei dipendenti

    Give up your entire life and interests that you may have outside of Zappos.

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  • Zappos employees rate their overall benefits a B+ and most of them think the perks are Fantastic. 77% of Zappos employees say they are satisfied with their benefits. The majority of employees also get 15-20 days of paid vacation.

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  • 0% of the same employees also feel like Zappos is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Zappos.

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  • Zappos employees rate their manager a C or 65/100 and the majority believe their manager truly cares about them as a person. Most of the employees (75%) also doesn't feel comfortable providing negative feedback directly to their boss.

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Curious about what work's like at Zappos?

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Should I work at Zappos?

35% of Zappos employees would encourage their friends to become coworkers, whereas 10% are neutral and 55% would not recommend working at Zappos to their friends.

-20
eNPS Score
35%Promoters
10%Passive
55%Detractors

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