
Treat everyone with respect and value would be good place to start
i am a contract employee and have been at the same rate of pay for the past 6 years. This may have nothing to do with Frontier and everything to do with the vendor, I am not sure.
Again, it's the culture and the lack of concern for the good of the overall teams doing the work. The "get it done" mentality without clear direction , poor communication and the lack of support all need to be improved.
Recognize and appreciate that every employee has value and contributes to the success of the organization and not just a select few. Treat everyone respectfully regardless of their rank. Consider being inclusive in collaborating with others and value everyone's opinion.
That is a difficult question to answer honestly. The culture is driven by the leadership. Most managers manage from the top down and not the bottom up. This where I think you lose the loyalty and respect of the employees who work for you.