Frontier Communications Environment Employee Reviews | Comparably
Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

Frontier Communications Environment Employee Reviews

What is most positive about the culture and environment at your company?

I believe we all have the same goals and that's providing the best service

Review from Operations Dept

For the majority we have the same goals and viewpoints of how to do our job

Review from Operations Dept

Everyone is treated equally and fairly

Review from Operations Dept

The most positive about the culture and environment at my company has to be Respect. I've worked for the same company for 25 years. I don't recall management mistreating an employee.

Review from Customer Support Dept

The culture is open and excepting.

Review from Operations Dept

Friendly and safe environment. Positive

Review from Engineering Dept

Team culture, never say "Not my Job".

Review from Sales Dept

There is a good amount of positive input from my management.

Review from IT Dept

there are caring people are everywhere

Review from HR Dept

We have a winning culture and we encourage each other to perform to the best of their ability. We constantly share best practices.

Review from Sales Dept

The culture and environment is so inclusive.

Review from Engineering Dept

The helpfulness of my team toward each other.

Review from Design Dept

despite the circumstances, the company has a sense of humor about itself, and the pervading attitude is always optimistic

Review from Engineering Dept

We are all treated so nicely. I can compared our treatment when we were with a former company that had several business interest, so we were constantly told we needed to do better to close the gap of profit to our side of the company compared to their other business investments.

Review from IT Dept

everyone cares about each other and attempts to get the job done together

Review from Engineering Dept

the legacy, former GTE, former Verizon,

Review from Engineering Dept

i enjoy the WAH during the Covid scare- it's easier to be in a safe enviroment - culture is fine

Review from Engineering Dept

sarcastically I would say the Bankruptcy that we were driven into by the leadership. But seriously, The pay is good.

Review from Engineering Dept

It appears almost everyone embraces change and are willing to try new things.

Review from Customer Support Dept

I work with a diverse group of people.

Review from Customer Support Dept

What needs to change to make the company culture better?

No company culture.Every body is on their own. They just give leads to older reps.

I feel our work group is diverestied in culture.

Review from Engineering Dept

NOT JUST ENCOURAGE EMPLOYEES TO VOICE OPINION, BUT ACTUALLY IMPLEMENT CHANGE TO INVEST IN UPGRADING INFRASTRUCTURE BY ADDING FIBER FOR RELIABLE AND FASTER INTERNET FOR RESIDENTIAL AND BUSINESS. RETAINING EMPLOYEES THAT HAVE IREPLACEABLE KNOWLEDGE WITH SALARY INCREASES AND BONUSES.

Review from Engineering Dept

Less bureaucracy and red tape. Trust people to do the job they are hired for and support them in moving the company forward for the better instead of impeding their progress at every step.

Review from Engineering Dept

All employees need to be shown that they are valued and that they company they are working for is behind them 100%. Our company also needs to show it's employees that they are working towards the future instead of just trying to pay back debt.

Review from Engineering Dept

Greatly improved physical work environment.

Review from IT Dept

Employees should be valued and empowered individuals. Leadership only cares about numbers, not the people who bring in the business

Review from Sales Dept

Communication and leadership are keys to successful businesses. We need a strong game plan and leaders should be meeting with employees at the lowest level to determine whats working, whats not and ideas on how to fix it.

Review from Sales Dept

smaller coverage areas, more interaction with front line employees, ability to build long term success plans based of local/regional/company goals vs the constant state of flux and fire drill mentality we currently operate daily.

Review from Operations Dept

Review Sentiment at Frontier Communications

83
83%
17
17%

About Frontier Communications' Environment

A+
77/100

Where This Score Ranks Frontier Communications' Environment

TOP
5%

In the Top 5% of 1188 similar size companies on Comparably

TOP
20%

In the Top 20% of 523 companies in New York

2nd

2nd place versus 5 competitors rated on Comparably

The environment at Frontier Communications is considered positive by 87% of employees and regarded as having a “comfortably fast” work pace by 143 employees. Relative to its competitors, AT&T, Cox Communications, Comcast, Spectrum, and Lumen (formerly CenturyLink), Frontier Communications' environment score ranks in 2nd place. This also puts them in the Top 5% of 1188 similar sized companies (10,000+ Employees) on Comparably and Top 20% of 523 companies in New York.

Rate Environment the Highest

  • Department - Communications
    +9%
  • Department - Design
    +8%
  • Department - Admin
    +6%

Rate Environment the Lowest

  • Gender - Non-Binary
    -21%
  • Department - Sales
    -8%
  • Experience - 1 to 3 Years
    -5%

How Frontier Communications' Environment Score is Calculated

FILTER RATINGS BY

Results from 306 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less1%
854%
1038%
126%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast24%
Comfortably fast47%
Moderate25%
A bit slow1%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
Positive87%
Negative13%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes60%
No40%
Do you have a close friend at work?
AnswerPercent
5% or Less76%
5-10%16%
10-25%6%
25-50%1%
50%+1%
What % of the time are you bored at work?
×
Rate your company