Frontier Communications Team Employee Reviews | Comparably
Frontier Communications Claimed Company
Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com. read more
EMPLOYEE
PARTICIPANTS
306
TOTAL
RATINGS
9442

Frontier Communications Team Employee Reviews

What are some of the best things about your team?

We are all on the same page when it comes to making sure that we take care of our customers

Review from Operations Dept

We are unified and have the same work ethics

Review from Operations Dept

We work together, if there is a problem that arises we find ways together to resolve the simplest to the more complex issues we face.

Review from Operations Dept

While we are still working from home, I love the fact that our team has a group chat. We are able to share ideas through the day. I also enjoy our team sales competitions.

Review from Customer Support Dept

We work well together and make sure everyone is completing all their work.

Review from Operations Dept

We make things work no matter what!!

Review from Engineering Dept

Everyone works together as a team.

Review from Customer Support Dept

Work well together and take ownership of goals.

Review from IT Dept

They want to do the right thing, they have a growth mindset and are team players.

Review from HR Dept

Our collective desire is to provide the best leadership for our teams. We all have different leadership styles and we learn from one another.

Review from Sales Dept

Everyone is really nice and very supportive when you ask for help.

Review from Customer Support Dept

We have a weekly meeting to air out any issues.

Review from Engineering Dept

No team work. The team doesn't interact with each other.

We mostly work as a team. Most of the team is very helpful to each other.

Review from Design Dept

we communicate openly, respect each other, and work well together

Review from Engineering Dept

This is the easiest team to work with in my 20 years of working in Telecommunications.

Review from IT Dept

LOYAL - APPRECIATES THE JOB THEY HAVE. EAGER TO DO IT RIGHT THE FIRST TIME

Review from Engineering Dept

we cover for each other as much as possible since there are not that many in the group due to retirements and positions not being backfilled, we all want to do what's best for the company, the best that we can though its harder with less people,

Review from Engineering Dept

We have to work together because that is the only input we get.

Review from Engineering Dept

we all work together , try to help each other when we can

Review from Engineering Dept

What do your coworkers need to improve and how could you work together better?

Have in person meetings again.

Review from Operations Dept

poor communication and hatred shown to different people

Review from Design Dept

The communication between team members and what steps to take can be confusing. Many people are new, don't have all the answers and subsequently you receive the wrong information.

Review from Sales Dept

Get on the same level with technology, goals & deadlines with a clear division of responsibility.

Review from Engineering Dept

There is a definitive lack of training and lower than normal expectations for coworkers in other departments.

Review from Engineering Dept

Treat everyone with respect and value would be good place to start

Review from Engineering Dept

I do not know how to improve this

Review from Engineering Dept

Many need to look at working as a team, not individuals

Review from Engineering Dept

Have a "team" attitude overall

Review from Operations Dept

training, our co-workers do not seem to have the same knowledge/access// understanding of the job functions

Review from Engineering Dept

We do work well together when we need each other. Being in different States (for the most part) doesn't make it easy. Our position doesn't really require us to work together daily. We can work alone to accomplish our responsibilities/assignments.

Review from Engineering Dept

Leave the drama at home.

Review from IT Dept

Lack of ambition and initiative. Union mentality is "I only have a few more years left" so the lack of concern for the customer experience is lacking.

Review from Operations Dept

Their technical acumen needs more depth and knowledge

Review from Engineering Dept

better technical abilities would be benefitial

Review from Operations Dept

Many employees at Frontier are out for themselves and will conduct themselves in a very self serving manner, regardless how it impacts others.

Review from Sales Dept

In general there needs to be more thirst for knowledge and more motivation to go out and get it. I wish I had more coworkers that inspired me to push even harder to grow.

Review from Engineering Dept

Review Sentiment at Frontier Communications

83
83%
17
17%

About Frontier Communications' Team

A+
89/100

Where This Score Ranks Frontier Communications' Team

TOP
5%

In the Top 5% of 1239 similar size companies on Comparably

TOP
10%

In the Top 10% of 571 companies in New York

2nd

2nd place versus 5 competitors rated on Comparably

Frontier Communications' team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 2nd among its competitors. 93% of Frontier Communications employees look forward to interacting with coworkers while 100% believe their company meetings are effective. Among the various teams at Frontier Communications, the Communications department ranks the highest in team score.

Rate Team the Highest

  • Department - Communications
    +6%
  • Department - Customer Support
    +4%
  • Experience - 3 to 6 Years
    +4%

Rate Team the Lowest

  • Department - Finance
    -10%
  • Experience - 6 to 10 Years
    -5%
  • Experience - 1 to 3 Years
    -3%

How Frontier Communications' Team Score is Calculated

FILTER RATINGS BY

Results from 306 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

85
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes100%
No0%
Are your company's meetings effective?
AnswerPercent
Yes93%
No7%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes0%
No0%
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