Greyhound Lines – Modernize their ticketing process where you are able to get your boarding pass at the bus terminals. Terminal agents could be more helpful in servicing customers and not tell them they can't. Onshore their customer service group would be a major improvement over the scripted response you get now.

Greyhound Lines

Greyhound Lines, is an intercity bus common carrier. consulte Mais informação

FUNCIONÁRIO PARTICIPANTES: 200

TOTAL CLASSIFICAÇÕES: 1245

CEO: Dave Leach

Modernize their ticketing process where you are able to get your boarding pass at the bus terminals. Terminal agents could be more helpful in servicing customers and not tell them they can't. Onshore their customer service group would be a major improvement over the scripted response you get now.

Other Employee Reviews for Greyhound Lines

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

We need to hold our union accountable for enforcing the contract

Brevemente descreva a sua experiência na companhia.

I come in everyday with high expectations of exceeding previously set goal and usually I am successful at it.

O que faz você mais feliz no trabalho?

Traveling Co-Workers Management Driving Customer Service

No que a equipe de líderes deveria melhor?

Making confident and decisive decisions, communicate better to assuage concerns about job security and financial stability, treat employees with respect as people instead of expendable commodities.

Qual é a melhor parte das suas compensações?

We don't have one for my position

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Modernize their ticketing process where you are able to get your boarding pass at the bus terminals. Terminal agents could be more helpful in servicing customers and not tell them they can't. Onshore their customer service group would be a major improvement over the scripted response you get now.

Other Employee Reviews for Greyhound Lines

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