
interview and follow up. im top in employee referrals but many walked because our DM is dealing with too many tasks and cant focus on hiring good help. the referrals give up after not getting set up with tax school, getting paperwork done, and knowing their role & hours.
our top TP3 is a great asset but overworked between files, claims, colleagues asking questions. A handful of good colleagues. the rest dont take the job seriously, harrass and micromanage, and my clients are not impressed with how im treated by the ADM & her TP3 minion, who has the same title as me